Terms of service

Who you are buying from

MAW Toys is a trading name of BA EDITIONS LTD, which runs this shop. The company is registered in England and Wales under number 17472532. Registered office: 53c Unimix House, Abbey Road, London, NW10 7TR, United Kingdom. Email: admin@baeditions.co.uk. We are not currently registered for VAT.

You must be 18 or over

We only sell to adults. By ordering you confirm you are 18 or over. We may refuse or cancel an order, with a full refund, if we have reason to believe it breaches this.

How your order becomes a contract

When you place an order we email to say we have received it. That email is not yet our acceptance. The contract is formed when we email to tell you your order has been dispatched. If we cannot accept your order, for example because an item has sold out or there is an obvious pricing error, we will tell you and refund you in full. We never take more than the total shown at checkout.

Prices and payment

Prices are in pounds sterling. Because we are not VAT registered, no VAT is added. The price you see is the price of the item, and the delivery charge is shown at checkout before you pay.

We accept cards, PayPal and Klarna, plus Apple Pay, Google Pay and Shop Pay where your device supports them. Your bank statement shows MAW TOYS. Where you pay with Klarna, it is provided by Klarna, not by us, and Klarna's own terms and checks apply.

If a price on the site is obviously wrong, for example a product shown at a fraction of its usual price, we will contact you before dispatch and either honour the price or cancel and refund you in full.

Discount codes

MAW10 gives 10% off the products in one order. It can be used once per customer, cannot be combined with another discount code, cannot be used on gift cards and has no cash value. The £50 free delivery threshold is worked out after the discount. We may end the offer at any time, but a code already accepted at checkout will be honoured. Any other code has its terms shown where it is offered.

Gift cards

Gift cards are sent by email and can be spent on anything at mawtoys.com. They cannot be exchanged for cash, used to buy another gift card, or replaced if lost, except where the law requires it. An unused gift card can be cancelled within 30 days of purchase for a full refund.

Product information

Descriptions, sizes and materials come from each product's manufacturer. We check them and correct what we can. We list materials, sizes and care advice wherever the manufacturer gives them. If you need to know what something is made of and it is not shown, ask us before you buy. Colours on screen are not a perfect match for colours in the hand. If an item is not as described, your rights under the Consumer Rights Act 2015 apply.

Delivery

We deliver to UK addresses only. Prices, options and timings are on our delivery page. Unless we agree another time, we deliver within 30 days of the contract. The goods are our responsibility until they are delivered to you.

Cancelling and returns

You can cancel and return items within 30 days of delivery. Items delivered in a hygiene seal can only be returned while the seal is unbroken. Return postage for a change of mind is paid by you. Returns go to MAW Toys Returns, BA EDITIONS LTD, 53c Unimix House, Abbey Road, London NW10 7TR. Full details and a cancellation form are on our returns and refunds page.

Your rights

Nothing in these terms limits your statutory rights. The Consumer Rights Act 2015 entitles you to goods that are of satisfactory quality, fit for purpose and as described. The Consumer Contracts Regulations 2013 give you the right to cancel most online purchases. Manufacturer warranties shown on product pages are extra to these rights.

Safe use

These are products for personal adult use. Follow the manufacturer's instructions, use a lubricant that suits the material, stop if something hurts, and get medical advice if you need it. Anything used anally must have a flared base or a retrieval loop.

Our responsibility to you

If we break these terms we are responsible for loss or damage you suffer that is a foreseeable result of that. We are not responsible for loss that was not foreseeable, or for business losses, because our products are for personal use. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for defective products under the Consumer Protection Act 1987.

Reviews

Product reviews are collected for us by Judge.me. We publish genuine reviews, good and bad, and we do not pay for reviews or offer anything in return for a positive one. Reviews must be your own honest experience and must not contain explicit images, personal details or anything unlawful. We may remove reviews that break these rules.

If something goes wrong

Email admin@baeditions.co.uk and we will do our best to put it right. We reply within one working day. If we cannot resolve a complaint, you can get free, impartial advice from Citizens Advice.

Changes to these terms

We may update these terms from time to time. The terms that apply to your order are the ones shown on this page when you placed it.

Governing law

These terms are governed by the law of England and Wales, and disputes go to the courts of England and Wales. If you live in Scotland or Northern Ireland you can also bring proceedings there, and your local consumer law still protects you.